I also believe more supervision to assist the new employees who are doing their best in a new environment. If I may offer two suggestions, I would consider making a map of the location, to eliminate much of the confusions many guests have. The sport betting area was enjoyable, and we were able to bet sit at the bar and also play video poker. The slot machines were varied and I found many diverse abilities to play. I ate at American Cut, a great meal, I equally enjoyed Zhen Bang and the food was authentic and excellent as well as perfect service in both restaurants. The room was clean and everything worked.I believe most guests did not have the patience to understand that many of the employees were new and nearly all were doing their best. Once you take the time to know where things are your comfort zone increases. I can see many persons writing bad reviews and I believe their biggest problem was not learning the layout of the location. Beautiful hotel very comfortable,staff is excellent. I had three nights over the weekend of Augand as a premier card holder at most of the casinos, I had a great time. 500 Boardwalk, Atlantic City, NJ 08401, United States of America Excellent location show map.
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